Description
Macha is an AI-powered support tool for Shopify stores, offering instant resolution of support tickets and accurate responses to customer queries. It integrates with ticketing platforms like Gorgias and Zendesk, understands the Shopify ecosystem intricacies, and addresses common customer concerns effectively.
What is this for?
Macha is an AI-powered support tool specifically designed for Shopify stores, aimed at reducing support ticket volumes and providing instant and accurate responses to customer queries.
Who is this for?
Macha is designed for Shopify store owners looking to streamline their customer support operations, reduce workload for support teams, and enhance overall efficiency in handling customer inquiries.
Best Features
- AI capabilities to resolve up to 50% of support tickets instantly
- Deep understanding of the Shopify ecosystem for accurate and relevant answers
- Integration with popular ticketing platforms like Gorgias and Zendesk for seamless support operations