Description
CX Cortex is an AI-powered CX analytics platform that helps businesses understand, prioritize, and improve customer interactions across various communication channels. It offers features such as automated responses, behavior summaries, and staff performance measurement.
What is this for?
CX Cortex is an AI-powered CX analytics platform offered by Hostcomm. It analyzes customer interactions across various communication platforms to improve customer experience and staff performance.
Who is this for?
CX Cortex is designed for businesses looking to optimize their customer service operations and enhance customer interactions across multiple communication channels.
Best Features
- AI-powered CX Analytics for real-time insights
- Automated responses and behavior summaries
- Staff performance measurement and training insights