Description
Haptik is an AI-powered Conversational CRM that offers a suite of tools to streamline customer support, enhance marketing efforts, and optimize sales conversions. It includes the Contakt suite for cross-channel customer conversations and the Interakt solution for executing extensive campaigns on WhatsApp. Haptik's platform features AI-powered tools like web Q&A, sales assistant, and intelligent analytics to provide a seamless customer experience.
What is this for?
Haptik is an AI-powered Conversational CRM that helps enterprises manage the customer lifecycle by providing tools for customer support, marketing, and sales conversions.
Who is this for?
Haptik is designed for enterprises looking to streamline customer interactions, enhance marketing efforts, and optimize sales conversions through AI-powered solutions.
Best Features
- AI-powered web Q&A for dynamic responses to customer queries
- Smart agent chat with an AI co-pilot for efficient query resolution
- Intelligent analytics tracking user behavior for identifying gaps in support