Customer Support
20 AI Tools for Customer Support
Userdesk
Customer Support
Userdesk is an AI tool that simplifies the creation of AI ChatBots for customer support by training them on existing Notion pages, websites, and PDFs. It offers automated solutions, quick setup, multi-language support, and 24/7 customer assistance.
Unthread
Customer Support
Unthread is an AI-powered support tool that streamlines and automates customer support processes within Slack. It helps support teams assign ownership of incoming messages, prioritize important messages, collaborate with colleagues, and escalate conversations when needed. With features like automated message assignment, triaging, escalation, and performance tracking, Unthread aims to improve efficiency and enhance customer satisfaction.
Supportal
Customer Support
Suportal is an AI-powered customer support tool that enables businesses to provide automated customer service on their websites. It requires no training, can quickly learn about a business's products and services, and is free to use with unlimited chats and websites. Suportal is user-friendly, cost-effective, and integrates with ChatGPT for high-quality AI-powered support.
Supportlogic
Customer Support
SupportLogic is an all-in-one Support Experience Management Platform that leverages AI to predict and prevent customer escalations, extract customer sentiment signals in real-time, and improve support response efficiency. It offers features like intelligent case routing, proactive alerts, and agent productivity tools to enhance customer satisfaction and streamline support operations.
Support Guy
Customer Support
SupportGuy is a customer support platform powered by ChatGPT, designed to provide businesses with 24/7 customer support. It offers a Slack bot trained on a knowledge base to resolve queries quickly and efficiently. Businesses can set up the chatbot in just 10 minutes, add data from various sources, and have access to an in-house assistant inside Slack at all times.
Spryngtime
Customer Support
Spryngtime is an AI-powered chatbot that helps businesses provide quick and accurate answers to customer questions by leveraging the business's knowledge and external information. It saves time, increases conversion rates, and offers features like secure encryption, integration with multiple platforms, and the ability to answer a significant percentage of questions out of the box.
Richpanel
Customer Support
Richpanel is an AI-powered help desk software that combines the best of AI and human support to deliver exceptional customer service. It offers features like Richpanel Sidekick AI assistant, seamless integrations with various platforms, self-service portal, and built-in commerce tools. Businesses can automate customer service, manage multichannel interactions, and improve collaboration across teams with Richpanel.
Octo
Customer Support
Octo is an AI tool that offers Customer Support Resolution as a Service. It aims to help businesses resolve support tickets quickly and efficiently using AI agents. These agents are trained on the best agents within the organization and can engage in conversations up to 1000 words long, with perfect memory and knowledge. Octo's AI agents are designed to connect to the organization's CRM and can operate any API to take actions on behalf of customers.
Lomni
Customer Support
Lomni is an AI-powered customer support tool that streamlines customer interactions through texting and calling. It offers features such as answering FAQs, addressing account inquiries, sending text messages to callers, and connecting with APIs or webhooks. Lomni provides multilingual support, automation capabilities, and real-time analytics on conversational data.
JustReply
Customer Support
JustReply is a powerful customer support tool that integrates seamlessly with Slack, enabling teams to manage support conversations within their Slack workspace. With features like a beautiful Helpcenter, flexible chat widget, and speedy macros, JustReply streamlines the support workflow for smaller teams and startups. Resolve 90% of support tickets directly within Slack, provide exceptional support to customers, and run your entire support operation efficiently.
Inline Help
Customer Support
Inline Help offers an AI-enabled tool that transforms knowledge bases into proactive support aids, enhancing user experience and operational efficiency. It allows users to tap on any part of a website to receive instant insights, eliminating the need for manual tooltips. Trusted by companies worldwide, Inline Help aims to answer customer queries before they ask, ensuring a seamless user experience with a focus on security compliance.
Helplook
Customer Support
Helplook is a valuable tool for businesses to create a self-serve help center that matches their branding strategy and enhances the user experience. It offers easy-to-use customization themes, AI chatbot integration, and optimized functionality for SEO and customer support.
HelpBell
Customer Support
HelpBell is an AI-powered tool that revolutionizes customer support by providing smart widgets for real-time answers, AI-powered conversations, and a comprehensive documentation hub. It aims to streamline support processes, reduce support time, and enhance user interaction.
Helpcenter
Customer Support
The HelpCenter.io Plugin for ChatGPT is an AI tool that enhances customer support processes by rewriting and improving help center articles. It offers real-time data analysis, intelligent suggestions for content improvement, and team performance monitoring.
Crisp MagicReply
Customer Support
Crisp MagicReply is an AI tool that revolutionizes customer service by offering a virtual assistant, MagicReply, powered by a state-of-the-art machine learning model. It enables businesses to provide personalized and timely responses to customers across various channels, improving overall customer satisfaction and support efficiency.
Click Connector
Customer Support
Click Connector is an AI-powered tool that enhances customer support processes by integrating self-service portals, Chatbots, and Omni-Channel Chats. It provides a seamless, efficient, and convenient customer service experience, freeing up agents to handle more complex queries.
Chatwoot
Customer Support
Chatwoot.ai is an open-source AI-powered customer support platform that offers self-service tools for customers, live chat SDK for immediate support, and AI-powered recommendations for agent productivity. It prioritizes incoming conversations, offers natural language search, and ensures security compliance with self-hosted installations and SOC 2 Type II certification.
BoldDesk
Customer Support
BoldDesk by Syncfusion is a comprehensive help desk software aimed at enhancing customer service. It offers features such as ticketing system, knowledge base, automation, task management, and customization options to meet the diverse needs of businesses. With a focus on efficiency and customer satisfaction, BoldDesk provides a user-friendly platform for managing customer queries and support operations.
AptEdge
Customer Support
AptEdge is an AI tool that aims to revolutionize enterprise customer support by providing immediate responses to reduce issue escalation. It automates and deflects repetitive support issues, allowing support agents to focus on high-value tasks. The tool integrates with pre-existing apps and technologies, employs predictive analytics, and ensures high-standard security practices.
Aidbase
Customer Support
Aidbase is an AI-Powered eco-system designed to revolutionize customer support in start-ups. It offers AI Chatbot, email support, and ticket system for efficient issue resolution. With features like Elements, No Code Form Builder, and Smart Suggestions, Aidbase enhances the support experience. It integrates with various third-party tools and services, making it versatile and adaptable to different business needs.