Description
ProductlyAI is an AI-based tool that automatically detects, categorizes, and summarizes product feedback from various customer interactions across different platforms within a company. It integrates with platforms like Intercom, Slack, and Gong to provide product managers with a clearer understanding of customer preferences. The tool also features a feedback tracking module for accessible retrieval of individual customer feedback and AI-powered weekly feedback summaries delivered via Slack.
What is this for?
ProductlyAI is an AI-based tool designed to streamline the process of collating and organizing product feedback from various customer interactions across different platforms within a company.
Who is this for?
ProductlyAI is designed for product managers looking to build a clearer understanding of customer needs and wants, facilitating the development of products that accurately reflect customer preferences.
Best Features
- Automatically log product feedback from all customer conversations in one place
- AI-powered detection, categorization, and summarization of product feedback
- Comprehensive feedback tracking module for individual customer journey insights