Description
JustReply is a powerful customer support tool that integrates seamlessly with Slack, enabling teams to manage support conversations within their Slack workspace. With features like a beautiful Helpcenter, flexible chat widget, and speedy macros, JustReply streamlines the support workflow for smaller teams and startups. Resolve 90% of support tickets directly within Slack, provide exceptional support to customers, and run your entire support operation efficiently.
What is this for?
JustReply is a customer support tool that integrates seamlessly with Slack, allowing teams to manage and respond to customer support tickets directly within their Slack workspace.
Who is this for?
JustReply is ideal for smaller teams and startups where everyone is involved in customer support. It is designed for companies that spend most of their day inside Slack and want to streamline their support workflow.
Best Features
- Seamless integration with Slack for managing support tickets
- Beautiful Helpcenter with customizable templates for easy access to support articles
- Flexible chat widget supporting live chat, email, voice, and video support
Pricing
Free Trial
Features
- View, assign, reply, and resolve support tickets in real-time
- Access to beautiful Helpcenter templates
- Flexible chat widget for various support channels