Description
Chatwoot.ai is an open-source AI-powered customer support platform that offers self-service tools for customers, live chat SDK for immediate support, and AI-powered recommendations for agent productivity. It prioritizes incoming conversations, offers natural language search, and ensures security compliance with self-hosted installations and SOC 2 Type II certification.
What is this for?
Chatwoot.ai is an open-source AI-powered customer support platform that enhances the customer support experience without compromising user experience.
Who is this for?
Chatwoot.ai is for modern support teams worldwide looking to provide self-service tools for customers and supercharge agent productivity with enhanced AI tools.
Best Features
- Universal search interface (Chat-GPT) for customers to interact with articles
- Live Chat SDK for immediate customer support
- AI-powered recommendations for replies, priority, and labels